The Ultimate Guide to Becoming a Trusted Wellness Consultant for Your Young Living Customers

What separates a struggling Young Living Brand Partner from a thriving one? It’s not about having the most followers, the slickest sales pitch, or even the most product knowledge.

The difference is a fundamental shift in identity: from a seller of products to a trusted wellness consultant.

A seller pushes for a transaction. A consultant builds a relationship. A seller focuses on the “what” (the product). A consultant focuses on the “why” (the person’s needs and goals). This shift is the single most important factor in building a sustainable, rewarding, and successful Young Living business.

This guide will walk you through the mindset, skills, and tools required to make that transition. It’s time to stop chasing sales and start changing lives.

The Mindset of a Wellness Consultant

Everything starts with how you see yourself and your role. A consultant operates from a place of service, curiosity, and empathy.

1. You Are a Problem-Finder, Not a Product-Pusher

Your primary job is not to sell oils. It’s to help people solve their problems. This means you need to become an expert listener. Before you ever mention a product, you should understand their world. What are their struggles? What are their goals? What does a better life look like for them?

Action Step: The next time someone asks you about a product, resist the urge to answer immediately. Instead, respond with a question like, “I’d love to help. Can you tell me a bit more about what you’re hoping to achieve?”

2. Curiosity is Your Superpower

A seller thinks they have all the answers. A consultant is endlessly curious. They ask powerful questions that help the customer gain clarity on their own needs. This process builds trust and positions you as a partner on their wellness journey.

3. Detach from the Outcome

This is a hard one, but it’s crucial. A consultant’s goal is to serve, regardless of whether it leads to a sale. When you detach from the outcome, the pressure disappears. Your recommendations become more authentic, and customers can feel it. They don’t feel like a means to an end; they feel genuinely cared for.

The Skills of a Wellness Consultant

Once you have the right mindset, you can focus on developing the skills to match.

1. The Art of the Recommendation

A great recommendation is a blend of art and science. It’s not just about knowing which oil is for what; it’s about crafting a solution that fits into the person’s life.

• Avoid Common Mistakes: Many Brand Partners make the same few errors when recommending products. They give generic advice, overwhelm with information, or use non-compliant language. (See our full guide: 5 Common Mistakes Brand Partners Make When Recommending Products )

• Create Routines, Not Lists: Don’t just list products. Show them how to use the products together in a simple daily routine. This is where the magic happens. (Learn how: How to Create Personalized Young Living Product Routines )

2. Master the Follow-Up

The consultation doesn’t end with the sale. A true consultant follows up to ensure their client is getting the results they desire. This is where you build loyalty and turn a one-time customer into a lifelong fan.

• Have a System: Don’t leave it to chance. Have a simple system to remind you to check in with new customers at 3, 14, and 30 days.
• Ask for Feedback: “How are you enjoying that routine we talked about?” “Have you noticed any changes?” This feedback is invaluable for you and makes the customer feel supported.

3. Handle Questions with Empathy

When customers have questions or objections, it’s an opportunity to build even more trust. The “Feel, Felt, Found” method is a powerful tool for this.

• Acknowledge and Validate: Show them you understand their concerns. (Master this technique: The ‘Feel, Felt, Found’ Method for Answering Customer Questions )

The Tools of a Wellness Consultant

To do your job effectively, you need the right tools. A consultant values their time and leverages technology to work smarter, not harder.

1. A Way to Organize Your Contacts

Whether it’s a simple notebook, a Trello board, or a dedicated CRM, you need a way to keep track of your customers, their needs, and your conversations with them.

2. A Resource for Professional Visuals

Platforms like Canva are essential for creating beautiful, educational graphics for your social media and online classes. This elevates your brand and makes you look like the professional you are.

3. A Tool for Instant, Personalized Recommendations

This is the cornerstone of the modern wellness consultant’s toolkit. You can’t possibly hold all the product information in your head, and you can’t afford to spend hours on research for every single question.

This is where a tool like Essentialist becomes indispensable. It allows you to leverage the power of AI to provide instant, personalized, and compliant product routines. It’s the key to scaling your ability to serve your customers with excellence.

• The Power of Personalization: In a crowded market, personalization is what will set you apart. It’s the difference between a customer feeling like a number and feeling truly seen. (Read more: Why ‘Personalization’ is the Key to Unlocking Growth )

Your Journey Starts Now

Becoming a trusted wellness consultant is a journey, not a destination. It’s a commitment to continuous learning and a dedication to serving others.

By adopting the right mindset, honing your skills, and leveraging the right tools, you can build a business that is not only financially rewarding but also deeply fulfilling. You have the power to make a real difference in people’s lives. Now go out and do it.

What is the first step you will take to become a better wellness consultant? Share your commitment in the comments!